Your firm assigns Alta Star Forms Online logins in the Forms Online Admin portal. The portal username is the email address established for your account. See Logging In and Account Management.
Add a user
- Log in to the portal at altacart.com/altastar/Login.aspx. Use the lost password link on the login page if you need it.
- On your main page, find your Forms Online license and click Manage Users.
- Add the user's details, including a login name that follows the requirements below, up to the number of users your license allows.
After you add a user, instructions are emailed to the user automatically. The user logs in at forms.altastar.com. See Logging In.
Edit or remove a user
Use the same Manage Users page to change a user's details or remove a login.
Warning: Removing a user permanently deletes that user's saved files on the Forms Online server. See Accounts and Users.
Login name and email requirements
Each Forms Online license permits access by a single user, unless an invoice or receipt expressly says otherwise. Every person who uses the application is a user and needs a separate license.
Note: The login name for each person licensed to use Forms Online must contain enough of the user's real name that the login clearly identifies the licensed user. Generic login names such as [email protected], yourcompanyname or admin are not permitted. For a person named Joe Smith, acceptable login names include [email protected], [email protected], joesmith and jsmith. Alta Star reserves the right to assign or change a login name at its sole discretion.
- The email address on each login must belong to and be used only by that licensed user, and must follow the same rules.
- If the license includes electronic signatures, the name used for the signature feature is the licensed user's full name.
The full policy is on the Support and Store Policies page at altastar.com. See also Store and License Policies.