Forms Online Help

Working With Files

Deleting Files

Delete a saved file, and what happens to files when a user is removed or a license expires.

Delete a file

  1. Click Open.
  2. Click the red X next to the file name.
  3. Confirm the deletion.

A deleted file cannot be recovered.

When users are removed or licenses expire

When the account holder removes a user, or when a user's license expires, Alta Star retains that user's saved files and entries for three months, counted from whichever comes first. After the retention period the data may be purged from the Forms Online server and cannot be recovered. See Store and License Policies.

Tip: Forms Online stores your entries, not your PDFs. Save a PDF of every completed form to your own device, network folder or cloud storage. PDFs in your own storage are never deleted by Forms Online. See Printing and Generating PDFs.