Electronic Signatures

E-sign Status and Logs

Check whether a session is Draft, Sent, Completed or Terminated, read its invitation log, and continue an incomplete session.

Open E-sign History

Click E-sign History on the menu bar.

The E-sign History button on the menu bar
The E-sign History button on the menu bar

The window lists your signing sessions with their title, time and status, and shows Sessions allowed and Sessions used for your license.

Session status

Each session shows a status such as Draft, Sent, Completed or Terminated.

To end an incomplete session, see Terminating a Session and Credit Policy.

Detailed log

Click the Open link for a session to see its details on the e-sign site, including the status and log of each invitation, sent or still to be sent.

The E-sign History window with the Open link marked
The E-sign History window with the Open link marked

The session status page shows how far the session has got, each signer's status, and the documents. In the example, the first signer has been invited and the second is still pending.

The session status page for a sent session
The session status page for a sent session

The History at the foot of the page is the log. Every invitation, signature and change is listed with its date and time.

The History log of a sent session
The History log of a sent session

Continue an incomplete session

If a session is incomplete, you may view its status, or edit it and continue where you left off. Open the session from E-sign History. A draft returns you to the configuration page. A sent session opens its status page, where Edit lets you change it. See Editing a Session.

Note: Incomplete sessions may be terminated automatically after 30 days.